Customer service*

For information about your order or a product, you’ve got a question? Find our answers here.

If you are not able to find the answer to your questions in our FAQ
you can phone us + 33 (0)1 85 08 03 40

* Our Customer Service is dedicated to the orders placed on the e-store. If you have bought your bag / accessory in a shop, please contact the reseller.

Head Office – Showroom (for professional only)
(not open to public)
59 rue Amelot - 75011 Paris
Tél. : + 33 (0)1 85 08 03 58
Fax : + 33 (0)9 57 46 98 58